Returns

RETURNS - Buyer may not return Product without Jedwards’ written authorization. If a return is authorized, Buyer shall return all non–conforming Product within 10 days after receipt of authorization, and shall ship the Product F.O.B. Destination. All approved returns of conforming products are subject to a restocking charge of 20% computed at original invoice value. When retest is required, Buyer will be charged an additional $250.00 per Product lot. All Product sought to be returned must be within the lot expiry period and received not later than 45 days after originally shipped by Jedwards. All returns must be sent to Jedwards International, Inc., 141 Campanelli Drive, Braintree, MA 02184 Attn: Warehouse unless otherwise directed by Jedwards. All unauthorized returns will become the property of Jedwards and no credit will be issued. Product for which delivery is suspended pending payment by Buyer, as well as Product of which delivery is wrongfully rejected or not accepted by Buyer, shall be held and stored by Jedwards at risk and expense of Buyer. Special delivery terms may apply contact Jedwards for details.

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Jedwards International, Inc. exports to most countries globally on a regular basis. While our e-commerce site supports the United States and Canada only, we can export majority of our products internationally. We accept international payments by wire only. Please submit a Contact Us form via our e-commerce platform for more information regarding international orders and shipping options.
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